Thiagi's Tweets: Building Trust

Every day, Thiagi tweets ready-to-use pieces of practical advice on different topics such as facilitation, listening skills, communication, leadership, and management.

Here are some recent pieces of advice about building trust that were re-tweeted frequently:

  1. Relatedness builds trust: Discover and discuss similarities between your family life and that of the other person.
  2. Genuinely care for others. Listen to their grievances, problems, hardships, and complaints. Do something to help and support them.
  3. Generally, differences are easy to spot and similarities are difficult to discover. Invest the time to discover and celebrate similarities.
  4. Demonstrate that you have the other person's interest at heart. Find out what this person wants and provide it.
  5. Selflessness builds trust: Be a speaker for inarticulate people. Champion the cause of the less fortunate.
  6. Don’t be afraid to say, “I don’t know”. Then, rapidly close the gaps in your knowledge.
  7. Authenticity builds trust: Be spontaneous. Don’t follow a script. Don't play a role. Don’t spin. Don’t wear a mask.
  8. Win trust by consoling your friend when he or she shares bad news. Also by celebrating with your friend when he or she shares good news.