Principles and Procedures

(Take Five with Thiagi)

In this video series, Thiagi discusses important performance-improvement principles in about 5 minutes.

In this segment, Thiagi talks about principles and procedures.

When you are providing how-to training, you have two different approaches: The procedural approach specifies steps to be completed; the principles-based approach works around a set of guidelines. You can use either of these two approaches whether you are training chefs or hostage negotiators. After discussing relevant examples, Thiagi attacks the key question: When should you use which approach?

Watch this video on YouTube for Thiagi’s answer.

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