(Take Five with Thiagi)
In this video series, Thiagi discusses important performance-improvement principles in about 5 minutes.
In this segment, Thiagi talks about principles and procedures.
When you are providing how-to training, you have two different approaches: The procedural approach specifies steps to be completed; the principles-based approach works around a set of guidelines. You can use either of these two approaches whether you are training chefs or hostage negotiators. After discussing relevant examples, Thiagi attacks the key question: When should you use which approach?
Watch this video on YouTube for Thiagi’s answer.
(Note: If you can't see the video above, the original is on