Every day, Thiagi tweets ready-to-use pieces of practical advice on different topics such as coaching, communication, creativity, feedback, leadership, listening skills, and management.
Here are some recent pieces of advice about giving effective feedback that were re-tweeted frequently:
- Go Socratic: Ask questions instead of making feedback statements. Keep your mind open for receiving alternative perceptions.
- Feedback should focus on the gap between ideal behavior for achieving the goals and actual behavior of the person receiving the feedback.
- Praise in public. But remember: Some introverted people may not like public recognition. Some cultures do not value public acclamation.
- Give feedback in small doses. Too much feedback is as useless as too little feedback. The receiver of your feedback may feel overwhelmed.
- Give feedback directly to the person who should receive it. Don't delegate the responsibility or talk behind the other person’s back.
- It’s not a monologue. Encourage the person receiving your feedback to talk back. Conduct a two-way dialogue during the feedback session.
- Give feedback, not advice. If the other person asks for advice, start a collaborative problem solving conversation.