Every day, Thiagi tweets ready-to-use pieces of practical advice on performance-improvement topics such as coaching, creativity, customer service, feedback, leadership, listening skills, and management.

Here are some recent pieces of advice about evaluation that were re-tweeted frequently:

Instead of observing someone’s performance, count and rate the products of these performances.
Written tests frequently end up testing people’s ability to describe and explain rather than to perform.
Remember, evaluation never comes to an end. Continue evaluating and improving the performance-intervention package forever and ever.
During evaluation, the purpose of expert review is to discover technical quality errors that the end users could not detect.
During evaluation, ask an appreciative-inquiry question: What are we doing right and how can we do more of it?

To April 2015 Fast Table of Contents