Details about TRIANGLES

What is TRIANGLES?

An elegant, efficient, effective simulation game with a surprising twist which explores such areas as

Total customer focus
Quality management
Planning and implementation
Cross-functional rivalries
Employee participation

What insights are gained from TRIANGLES?

It incorporates such powerful principles of human interaction as

It's easy to ignore the customer, and it's suicidal to do so.
Managers maintain their superiority by withholding information.
Job labels result in stereotyped assumptions.
Lack of communication results in lack of trust.
Too much technical expertise interferes with efficient planning.
There is no such thing as an idiot-proof plan.
Managers and employees frequently assume an adversarial role.
Abrupt transitions from planning to implementation are doomed to fail.
Workers feel they can plan better than designers.

Who is TRIANGLES for?

It is used to explore such real-world, three-group interactions as

Managers, workers, customers
Suppliers, producers, consumers
Teachers, students, parents
Directors, actors, audience
Designers, trainers, learners
Generals, soldiers, civilians
Architects, builders, residents
Consultants, clients, customers
Scientists, engineers, end-users

What's in this TRIANGLES booklet?

Detailed instructions for using and debriefing the simgame, including

Instructions on how to conduct the game
Guide for organizing groups of different sizes
Master copies of instructions to three groups of players
Rating scale for customers, end-users, parents, learners, etc.
Master copies of production materials: mega triangles, trigrams, blueprint
Detailed debriefing instructions
List of debriefing questions
List of interactive principles illustrated by the simgame

What can TRIANGLES offer you?

TRIANGLES is an effective, convenient, and energizing tool for managers, consultants, or trainers who want to facilitate the exploration of factors associated with new work processes or new products and services. TRIANGLES brings out individual and group assumptions, tensions, and frustrations. The game dramatically illustrates the inefficiency and futility of separating the process improvement function from the implementation function.

How long does it take to play TRIANGLES?

TRIANGLES takes 45 minutes to play, but playing time can be extended. It requires a minimum of 15 minutes for debriefing (although as long as three hours has been used).

How many people can play TRIANGLES?

It is best played with 12 to 23 players. With 24 or more, divide into two subgroups.

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